Configuring Okta for SAML and Single Sign On (SSO)

Observe supports using Okta as an IdP with SAML support. Observe supports the following features:

• Identity Provider(IdP)-initiated SSO

• Service Provider-initiated SSO

• Just-In-Time Provisioning

Configuring Okta for SAML

1. Log into Okta as the admin and go to the Admin page.

2. Navigate to Applications > Applications > Browse App Catalog.

3. Enter Observe into the App Catalog search field and choose Observe.

Figure 1 - Settings

4. Select Observe from the list of apps, and click Add.

Figure 2 - Okta Settings

5. Enter your Observe customer ID as the Subdomain.

6. Select Do not display application icon in the Okta mobile app.

7. Add users and groups to Okta.

8. Click View Setup Instructions. Copy the text of the SAML certificate.

Figure 3 - Settings

Configuring Observe

1. Navigate to https://${CUSTOMER_ID}.observeinc.com/settings/customer.

Figure 3 - Observe Settings

2. Locate Add SAML on the page.

3. Enter https://${CUSTOMER_ID}.observeinc.com as the Entry Point.

4. Paste your Okta certificate into the Cert field.

5. Click Add SAML Provider to finish the configuration.