Instance settings¶
The following instance settings are available on the Workspace settings page:
Allow login autocomplete - Defaults to true. Allows browser autocomplete on the customer login page.
Support Login - Previously, when an Observe Support Engineer detected a problem in a customer instance, they would escalate the issue to the account management team, and the account team would manage the resolution with Observe’s Support & Engineering teams. This can introduce delays and potentially slow the resolution of a customer issue. With the addition of the Support Login setting in Workspace settings, administrators for all customers can proactively approve credentialed and audited access for a Support Engineer. Once this account has been initiated, there is an audit trail of every action tied to your Observe account and the stored data. The account also expires unconditionally and must be renewed after 8 hours.
Enable ObserveAI Features - Enable O11y Copilot. This feature helps you to write OPAL inside the Observe editor. OpenAI services are not used. Defaults to true.
Enable External AI Features - Enable O11y GPT Help, O11y Explain, Extract Regex, O11y Summarize, and O11y Slack. These features help you learn to shape and use data in Observe. You can choose between Snowflake Cortex and OpenAI as providers, or disable external use entirely. Defaults to OpenAI.
Enable audit logs - Enable create, read, update, and delete (CRUD) activities to be logged. You can view these activities on the Audit Events Dashboard. The following options are available to help you self-provision audit logs:
false - This is the default setting. No audit data is sent to your system Datastream.
true - This emits all CRUD operations to your system Datastream.
excluding_read - This emits all create, update, and delete operations, and does not emit read operations. While this can help reduce the volume of audit events that you want to track, we recommend only using this as an exception case. Some of the information in the Audit Events Dashboard may not populate if this option is selected.
When you enable audit events, you can use the Audit Events Dashboard to see some examples of how to leverage audit events for various use cases, such as logins by location, CRUD operations by user, login successes and failures by type, and content statistics.