Single Sign On (SSO) Configurations for Observe

Single sign-on (SSO) is an authentication method that allows users to sign in to multiple independent software systems, using one set of credentials. Observe supports a number of SSO providers via the SAML 2.0 protocol. For instructions on how to configure your SAML identity provider to work with Observe, follow the provider-specific instructions below. If your SSO provider is not listed below, please contact your Observe Data Engineer for further assistance.

Using friendly stem names in addition to or instead of customer ID based URLs increases the complexity of SSO configuration, and may require further configuration choices.

Note

NOTE THE CERTIFICATE EXPIRATION DATE! If this is your first time configuring Observe to use SAML for authentication, the certificate issued by your IDP will eventually expire. If you previously configured other SAML apps, the certificate may be an older one. Observe does not currently warn about the expiration date. When this certificate expires, your SAML integration stops functioning.

• Microsoft Entra ID SSO (formerly known as Azure Active Directory)

• Microsoft Active Directory Federation Service (ADFS)

• Google Workspace SSO

• Okta SSO

• OneLogin SSO

• Ping Identity PingOne SSO