Uploaded documents

o11y AI can use additional context from text files when answering questions. This allows the system to use data and context specific to your organization. This data is always used in any o11y AI conversation if it is recognized as relevant.

Perform the following steps to access the Uploaded Documents page in Observe:

1. Click your user name in the left navigation rail, then select Manage account.

2. Select Uploaded documents.

Observe administrators can upload, download, or delete files using this page. The uploaded files are also used by Observe’s o11y Slack’s integration, to share runbook knowledge about previous incidents with users who ask questions via o11y AI Help.