Manage invoices

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Note

This page can only be viewed by your Observe instance administrators.

The Invoices page shows the status of your invoices with Observe. Each invoice can have one of the following sections:

• Subscription Term - The length of time for the subscription to be active.
• Charges - The monthly consumption charges on the Observe instance.
• Credit Consumption - The current number of consumed credits on the Observe instance.
• Prepaid Balance - The amount of capacity in US Dollars (USD) remaining at the end of the month on an active subscription.

The Status column contains one of the following states:

• Posted - The invoice has posted to your account by Observe.
• Paid - You have paid the invoice in full.
• Partially Paid - Part of the invoice has been paid.
• Reversed - Observe reversed the charges due to an error or other reason.

Download a copy of the invoice by clicking on the Download icon and download the invoice in PDF format.