Deployment regions

This page summrizes the geographical locations of Observe by Snowflake's deployments.

Observe by Snowflake provides regional deployments throughout the globe. Each region is completely independent, and operates with its own dedicated set of services. Regions enable you to use Observe by Snowflake in accordance data locality needs and regulations. Data is not shared or searchable across Regions. Observe by Snowflake customers may have more than one region.

Shared responsibility

At Observe by Snowflake, we adhere to a shared responsibility model to ensure the security and reliability of our services. Here’s a breakdown of the division of responsibilities between us and our users to create a secure environment for your data:

What Observe by Snowflake is responsible for, when data is transmitted to and stored on the Observe by Snowflake platform:

  • Ensuring core service availability (ingestion, query, login)
  • Regularly updating and patching software and systems
  • Ensuring that security issues are identified and resolved in accordance with internal policies

What users are responsible for:

  • Configuring and managing access controls and permissions for their accounts
  • Educating their users on best practices and policies
  • Ensuring the integrity of data and code within their environments

If there is an incident, you can be notified by subscribing to our Status page at:

https://status.observeinc.com

Access your Observe by Snowflake tenant

Each Observe by Snowflake customer has a dedicated customer (tenant) ID. A customer ID is a 12-digit number that identifies your account, and is displayed in the URL you use to log into Observe by Snowflake. This ID is also required when sending data to Observe by Snowflake. The table below provides a list of regions that Observe by Snowflake provides services in. Your specific login URL is a combination of your customer ID and regionF.

RegionRegion URLCloud service location
Asia Pacific (Tokyo)ap-1.observeinc.comAWS ap-northeast-1
Asia Pacific (Sydney)au-1.observeinc.comAWS ap-southeast-2
Canada (Central)ca-1.observeinc.comAWS ca-central-1
Europe (Frankfurt)eu-1.observeinc.comAWS eu-central-1
Europe (United Kingdom)eu-2.observeinc.comAWS eu-west-2
US West (Oregon)observeinc.comAWS us-west-2
US East (N. Virginia)us-2.observeinc.comAWS us-east-1
US Central (Iowa)1observeinc.comGCP us-central1

Footnote 1 for GCP us-central1: Telemetry and logs flow through AWS us-west-2. Data Warehousing is in GCP us-central1. Meets GCP marketplace requirements.

📘

Note

Some Observe by Snowflake instances may optionally use a name instead of Customer ID; if this is the case for your instance, contact your Observe by Snowflake data engineer to discuss implementation.


Did this page help you?